Privacy notice
The protection of personal data is important to Printer-fair Kft. (hereinafter: the Controller). This notice explains how we process the data provided on our website and through the contact form, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Hungarian Act CXII of 2011 on the right of informational self-determination and on the freedom of information (Infotv.).
This is a translation of the Hungarian privacy notice; in case of any discrepancy, the Hungarian version prevails.
1. The Controller
- Name: Printer-fair Kft.
- Registered office / postal address: Erzsébet királyné utca 37/A, 2500 Esztergom, Hungary
- Email: sales@printerfairkft.hu
- Phone: +36 33 520 420
- Website: www.printerfair.hu
You can contact us with any questions or requests concerning data protection at the email or postal address above.
2. What data do we process, for what purpose and for how long?
| Purpose | Data processed | Legal basis | Retention |
|---|---|---|---|
| Responding to enquiries and quote requests (filling in the form) | surname, first name, email address, phone number, company name (if provided), the selected subject, the text of the message, the time of submission | your consent (Article 6(1)(a) GDPR); for quote requests, steps taken prior to entering into a contract (Article 6(1)(b)) | 180 days in the website database, after which it is deleted automatically; messages that reach our company mailbox are kept until the enquiry is closed or, if a contract is concluded, until the end of the retention period arising from the contractual relationship |
| Sending a confirmation email | name, email address, the data provided in the form | your consent (Article 6(1)(a)), handling your enquiry | as above (the email sent is also kept among the sent items of our company mailbox) |
| Visitor statistics (to improve the website) | the page viewed, the referring page (where you came from), the type of device (mobile / tablet / computer), and an identifier that changes daily and cannot be reversed (a fingerprint derived from the IP address and browser data) | legitimate interest: understanding and improving how the site is used (Article 6(1)(f)) | the daily identifier for 2 days; aggregated counters that cannot be linked to a person for 2 years |
| Protection against abuse and spam | an irreversible, encrypted fingerprint of the IP address (the actual IP address is not stored in our database), the time of submission | legitimate interest: protecting the website and our mailbox (Article 6(1)(f)) | 180 days |
The fields marked with an asterisk (*) are required for us to be able to reply to your enquiry; the company name is optional. Please do not include sensitive data (e.g. concerning health) in your message, and never send passwords or access credentials under any circumstances.
We do not use the data for automated decision-making or profiling, nor for newsletters or marketing beyond replying to your enquiry, without your separate consent.
3. Security check (captcha)
The form is protected against bots and spam by the Cloudflare Turnstile service (provider: Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA). During the check, your browser sends technical data (e.g. IP address, browser and device data, interactions on the page) to Cloudflare, which uses it to decide whether the visitor is genuine. The legal basis for this processing is our legitimate interest in protecting the website (Article 6(1)(f) GDPR). Cloudflare processes the data in accordance with its own privacy policy: cloudflare.com/privacypolicy. The data may also be transferred outside the European Economic Area (to the United States); Cloudflare is covered by the EU–US Data Privacy Framework.
4. Cookies
Our public website does not use tracking, statistics or marketing cookies. Fonts are served from our own server and are not loaded from an external provider. The Cloudflare Turnstile check may use technical data in your browser in order to work. We measure visits anonymously, without cookies or identifiers stored in the browser: IP addresses and browser data are not stored, and only aggregated counters are kept. Visits from browsers sending a “Do Not Track” or Global Privacy Control signal are not counted. The website’s administration area uses a session cookie for logged-in staff, which is essential for it to work.
5. Embedded map
A Google Maps map is shown on the “Contact” page. When the map loads, your browser connects to Google’s servers, and Google may process your IP address and data about your browser under its own privacy rules (policies.google.com/privacy). The map is only loaded when the page is displayed; our contact details are available without opening the map.
6. Who can access your data?
Your data is primarily accessed by our staff handling the enquiry. We use the following processors:
- Microsoft Ireland Operations Ltd. (Microsoft 365 / Exchange Online) — company email and the delivery of notification and confirmation emails.
- Our hosting provider — operation of the website and its database.
- Cloudflare, Inc. (Turnstile) — protecting the form against spam, see section 3.
We do not disclose your data to any other third party unless required to do so by law.
7. Data security
The website is accessible over an encrypted (HTTPS) connection. The database cannot be accessed from outside, the administration area is password protected, and the credentials used for sending email are stored encrypted. Messages received are deleted automatically once the retention period expires.
8. Your rights
You may at any time request:
- information on whether we process your personal data, and a copy of it (right of access);
- the rectification of inaccurate data;
- the erasure of your data (“right to be forgotten”) if it is no longer needed or its legal basis has ceased;
- the restriction of processing;
- the portability of your data in a machine-readable format;
- and you may object to processing based on legitimate interest.
Where processing is based on your consent, you may withdraw it at any time; this does not affect the lawfulness of processing before the withdrawal. You can submit your request through any of our contact details above, and we will reply in writing within one month at the latest.
9. Remedies
If you feel that the processing of your personal data infringes the law, you can lodge a complaint with the supervisory authority:
- Hungarian National Authority for Data Protection and Freedom of Information (NAIH)
- Falk Miksa utca 9–11, 1055 Budapest, Hungary · postal address: 1363 Budapest, Pf. 9.
- Email: ugyfelszolgalat@naih.hu · Web: naih.hu
You may also take legal action if your rights are infringed; such cases fall within the competence of the regional court (törvényszék), and at your choice the action may also be brought before the regional court of your place of residence or stay.
10. Changes to this notice
We may amend this notice when necessary. The current version is always available on our website: printerfair.hu/en/privacy-notice.